Frequenty Asked Questions
Where Is The Con?
Comic Con Liverpool 2020 will be held at:
Exhibition Centre Liverpool
For sat nav, use the postcode L3 4BX
Arrive by land, air, or sea!
With not one but two international airports nearby, a venue which is just 20 minutes from the UK motorway network, and closer still to trains and ferries it has never been easier to get to the UK's new favourite Comic Con!
Travel By Car
For sat nav, use the postcode L3 4BX
From the Wirral
From the Wirral, Wales and the M53, leave the M53 motorway at Junction 3 signposted Birkenhead and take the A552 for the Birkenhead (Queensway) Tunnel and Liverpool City Centre.
From the South
Approaching from the south, leave the M6 at junction 21A and take the M62 to Liverpool. Continue to the end of the M62 and follow signs for Liverpool City Centre, this will take you along Edge Lane. Follow signs for the Waterfront.
From the North
Approaching from the north, leave the M6 at junction 26, following signs for the M58 Liverpool. Drive to the end of M58 and then follow signs for A59 Liverpool. Continue to follow Liverpool City Centre until you see signs for the Waterfront.
Travel By Bus
Most Liverpool City centre-bound buses will call at either Queen Square bus station (a 15-minute walk) or Liverpool ONE Bus Station, which is only a five minute walk to Exhibition Centre Liverpool.
The CityLink Route C4 bus links Queen Square bus station, James Street rail station and Liverpool ONE Bus Station to ACC Liverpool.
CityLink Route C4 operates every 30 minutes on Mondays to Sundays, between 7am – 8pm. Merseytravel prepaid tickets and National Concessionary bus passes are all valid on this service.
Travel By Train
Virgin Trains operates hourly, with direct services from London Euston to Liverpool Lime Street. This journey usually takes just over 2 hours. From Manchester there are frequent and direct trains. Other long-distance rail services also operate into Liverpool Lime Street station.
Exhibition Centre Liverpool is a 20-minute walk from Lime Street through the city centre or a short taxi ride. You can also transfer at Lime Street onto the underground Wirral Line trains to James Street station (10 minute walk) or catch the CityLink Route C4 (7am – 8pm) directly to Exhibition Centre Liverpool. If travelling from outside Merseyside, your ticket includes an underground journey across Liverpool to James Street station from Lime Street station.
Ring Traveline Merseyside 0871 200 22 33 for up to date information about your bus, train or ferry service. The Traveline is open from 8am – 8pm every day of the week.
Travel By Plane
A transfer or taxi from Liverpool John Lennon Airport (JLA) to the city centre will take approximately 20 minutes or the express bus service Route 500 will take roughly 25 minutes, dropping you off within a five minute walk of Exhibition Centre Liverpool. If you prefer, we can arrange private transfers for you, contact us if this is an option you would like to look into.
Just 45 minutes’ away via the motorway network, Manchester Airport has an even more extensive network of flights, with long haul destinations including North America, Canada and Asia served with direct flights.
Is There A Cashpoint At The Venue?
There is a cash machine at the venue however, it is not always operational during events so we suggest that you make sure you bring cash with you, however many of the traders do accept card as well.
Health & Safety
If you require medical assistance whilst at the venue, please inform a member of the stewarding team or any member of venue staff.
Where Can I Park?
The temporary Liverpool Waterfront Car Park is now open near to Exhibition Centre Liverpool off Queen's Wharf. On-site car parking is limited and is available on a first come first served basis. Accessible car parking is available on site.
Additional car parking is also available nearby, with 3,000 spaces spread across three sites. Each car park is secure and open 24 hours.
Q-Park Liverpool ONE 35 Strand Street L1 8LT
Q-Park Hanover Street Gradwell Street L1 5AQ
Q-Park John Lewis 17 Liver Street, L1 8LJ
What Are The Opening Hours
For all days of the event, the opening and closing times are 9am until 6pm.
Is The Venue Disabled Friendly?
We have a dedicated team of customer assistants waiting to help you get the right ticket for your requirements. Comic Con Liverpool customers with specific access requirements will need to register these details with our Customer Care team when they buy their ticket. Everybody’s requirements will be different and we want to ensure your enjoyment of the event, therefore, tickets can only be booked by calling our Customer Care team on 0344 8000 410. Customers will receive tickets allowing priority access to Comic Com Liverpool, avoiding the queue and giving priority for autographs and photo opportunities, as well as at the front door. Customers will need to show their accessibility priority tickets to our venue stewards on arrival. There is Accessible Parking near the venue and dedicated accessible parking spaces are available.
Do You Offer Carer Tickets?
Comic Con Liverpool will provide a free ticket to carers/personal assistants of fans who are attending that have a medical disability to accompany them in the venue. The person with disability will need to buy a full price general admission ticket, it is only the carer/personal assistant who is entitled to a free ticket. If the person with disability is under 16 years of age, a carer ticket will not be granted as all persons under 16 years of age need adult supervision anyhow. In order to receive an additional ticket the personal assistant needs to be on the carer's register which we will need proof of. Please call our customer services team to book on 0344 8000 410. Phone lines are open Monday - Saturday 9am - 9pm & Sundays and Bank Holidays 10am - 5pm.
How Do Photographs & Autographs Work?
Do I Need To Buy An Entry Ticket If I Purchase An Autograph Or Photograph?
Yes. Autograph and photographs are an optional extra on top of your general entry ticket.
Priority Queue For Prepaid Tickets
People who purchase a ticket in advance will get priority in the autograph and photograph queue. You can pay on the day for an autograph at the guest table but only after 12pm, anyone who has pre purchased a ticket get access to the guests first and can join the autograph queue anytime from 9am. Prepaid tickets also get priority in the photo shoot queue.
Who Can Be In The Photo?
There is a maximum of 4 people per photograph taken, everyone in the photograph MUST have purchased a ticket unless they are under the age of 10. Under 10-year-olds are free.
When Are The Photo Times?
Photoshoot times can be anytime at all during the opening hours of the event. The schedule is released around two weeks prior to the show and will be emailed to all customers who have purchased a ticket. Before making final travel plans please wait for the final schedule to be published.
When Are Autograph Times?
Our special guests will be signing all day from 9.30am until 6pm if they are not in a live panel on stage or taking a break. Sometimes guests will arrive late or early due to travel requirements so please be aware of this when making your plans as we cannot guarantee they will be available all day.
What Can I Have Autographed?
You can have photos taken during photo ops signed at the tables, you can also choose from a selection of photographs on the guest's tables to be signed. Most guests will sign personal items such as comics, toys, DVDs, etc but this is at their own discretion.
Can I Have A Selfie At The Guests Table?
There are no rules against selfies with the guests, however, this is at the guests discretion on the day so be prepared for disappointment if they are not offering selfies, there may also be a charge for this at the table, again, at the discretion of the guest.
How Do I Get My Photos?
Photographs will be issued at 9x6 inch size in card frames within minutes after the photo shoot. You will receive 1 printed photo per person. Additional prints and digital copies will be available to order online after the event has finished.
What is your weapons policy?
Monopoly Events adopt a common-sense approach to items allowed in to the venue. Obviously anything that would be illegal to carry in public is forbidden. We would ask that you are considerate about other fellow customers when thinking of what you bring with you. Monopoly Events reserve the right to deny entry, withdraw access, or cancel tickets without refund . Monopoly Events Staff & Security for the event and venue reserve the right to reject any weapon or prop if deemed likely to cause a nuisance
You and anything you bring with you may be searched upon entry to the venue, we reserve the right of entry
* Metal blades - sharp or blunt e.g. swords, axes & knives.
* Bats - Wooden or Metal , Including baseball bats
* Guns - Rifles & Artillery
* Crossbows & Strug Bows , Sharp Arrows
* Gas Canisters
* Nails Protruding or other sharp items protruding from items or costumes
* Lazer pointers , regardless of being part of costume or prop
* Any other item that is deemed illegal to carry in the UK
We do not offer any exceptions to our rules regardless of memberships , licences etc. Bring your items at your own risk however Police may destroy confiscated items without consultation.
* Unrealistic Guns and Toy Guns such as Phasers and plasma guns are allowed up to 150cm
* Realistic imitation firearms such as airsoft guns & BB guns are allowed as long as they have the brightly coloured tip
or a muzzle fitted
* Bows & Crossbows are allowed if unstrung or props which cannot be operated
* Slings and catapults are allowed however no ammunition must be carried and will be confiscated if found
Once again please bring items at your own risk , if staff and security deem them to be a risk to the event and its attendees confiscation is likely.
What is your cosplay policy?
* We do not allow nudity, adult fetish attire and extreme BDSM is not allowed.
* Costumes & Props must not create or involve naked flames.
* We would request that any larger costumes do not exceed 3 metres between two points of the costume / prop.
* Monopoly Events reserve the right to intervene if any costumes / uniforms are inciting hate or crime and are from any
organisations that are responsible for any crimes against humanity.
* Monopoly Events want all our visitors to enjoy our events therefore if you are in any doubt on any of the guidelines
check first by emailing email@example.com
Can I book a traders table?
Yes, we are accepting applications for 2020 now.
Can I apply to volunteer on the event?
Yes, we are always looking for people to help with the event, in fact some of our full time staff started as volunteers themselves.